Terms of Service

1. Definitions

• Platform: The enarumusic White-Label music distribution software, accessible at white-label.enarumusic.nl and any associated APIs or portals.
• Customer: A record label, music distributor, or other business entity that has been granted access to the Platform.
• Artist: An individual or group whose music releases are managed through the Customer's white-label portal.
• White-Label Portal: The branded interface created by the Customer within the Platform, presented to Artists under the Customer's brand identity.
• Release: A music recording, single, EP, or album submitted through the Platform for distribution.
• Streaming Platforms: Third-party digital stores and streaming services to which Releases are delivered (e.g. Spotify, Apple Music, TIDAL).
• Royalties: Earnings generated by Releases on Streaming Platforms and payable to the Customer in accordance with the Royalty Policy.

2. Eligibility and Account Registration

Access to the Platform is currently available by invitation during the private beta period. To apply, you must submit an early access request via white-label@enarumusic.nl. enarumusic reserves the right to accept or decline any application at its sole discretion.

You must be at least 18 years of age and legally authorised to enter into binding contracts on behalf of the business entity you represent. You warrant that all information provided during registration is accurate, current, and complete, and that you will keep it up to date.

3. Permitted Use of the Platform

Subject to these Terms, enarumusic grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for the purpose of distributing music releases under your white-label brand. You agree not to:

• Use the Platform to distribute content that infringes any third-party intellectual property rights, including copyrights, trademarks, or moral rights.
• Upload releases for which you do not hold the necessary rights, licences, or permissions from all rights holders.
• Submit fraudulent, misleading, or prohibited content (including content that is defamatory, obscene, or otherwise unlawful).
• Attempt to reverse engineer, decompile, or otherwise extract the source code of the Platform.
• Sublicense, resell, or transfer your access rights to any third party without our prior written consent.
• Use automated systems, bots, or scrapers to access or interact with the Platform.
• Interfere with or disrupt the Platform's security, integrity, or performance.
• Use the Platform in a manner that violates any applicable law, regulation, or these Terms.

4. Intellectual Property

4.1 Your Content

You retain all intellectual property rights in the music, metadata, artwork, and other content you submit to the Platform (“Your Content”). By submitting Your Content, you grant enarumusic a worldwide, non-exclusive, royalty-free licence to use, reproduce, transmit, and distribute Your Content solely for the purpose of providing the Service — including delivery to Streaming Platforms.

You represent and warrant that you have all rights, licences, and consents necessary to grant the above licence, and that Your Content does not infringe any third-party rights.

4.2 Our Platform

All intellectual property rights in the Platform, including its technology, design, code, and documentation, are owned by or licensed to enarumusic. Nothing in these Terms transfers any ownership of Platform intellectual property to you.

5. White-Label Portal and Artist Relationships

You are solely responsible for the management of your White-Label Portal and your relationships with Artists. This includes:

• Ensuring Artists have provided their informed consent for the processing and distribution of their music and associated personal data.
• Maintaining accurate and compliant artist agreements that clearly set out royalty splits, rights ownership, and distribution terms.
• Handling all Artist support queries, disputes, and communications.
• Complying with all applicable employment, contractor, and music industry regulations in your jurisdiction.

enarumusic is not a party to any agreement between you and your Artists and accepts no liability arising from such relationships.

6. Fees and Payment

The Starter plan is provided free of charge. Paid plans (“Label” and “Enterprise”) are subject to the fees set out on the Pricing page at the time of subscription. All fees are exclusive of applicable taxes (including Dutch VAT/BTW) unless stated otherwise.

Fees are billed in advance on a monthly or annual basis. Failure to pay may result in suspension or termination of your account. We reserve the right to modify pricing with 30 days' prior written notice.

7. Royalties

Royalty collection, reporting, and payment terms are governed in full by the Royalty Policy, which forms an integral part of these Terms. The current royalty rate applicable to all plans is 90% of net receipts received by enarumusic from Streaming Platforms on account of your Releases, with 10% retained by enarumusic to cover platform and operational costs.

8. Term and Termination

These Terms are effective from the date you are granted access and continue until terminated. Either party may terminate the agreement at any time by providing 30 days' written notice. enarumusic may suspend or terminate your access immediately and without notice if:

• You breach any provision of these Terms;
• We are required to do so by law or by a competent authority;
• Your account is used for fraudulent, abusive, or harmful activity;
• You fail to pay any fees due.

Upon termination, your access to the Platform will cease. Releases already live on Streaming Platforms may be taken down within the timeframes those platforms require. Royalties earned up to the date of termination will be paid out in accordance with the Royalty Policy.

9. Limitation of Liability

To the maximum extent permitted by applicable law, enarumusic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising out of or in connection with the Platform or these Terms, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you under or in connection with these Terms shall not exceed the total fees paid by you to enarumusic in the 12 months preceding the event giving rise to the claim. Where you are on the free Starter plan, our total liability shall not exceed EUR 100.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

10. Warranties and Disclaimers

The Platform is provided “as is” and “as available”. While we aim for high availability and reliability, enarumusic makes no warranty that the Platform will be uninterrupted, error-free, or free from security vulnerabilities. We disclaim all implied warranties to the extent permitted by law.

11. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands, without prejudice to mandatory consumer protection rights applicable in your jurisdiction.

Before initiating formal proceedings, we encourage you to contact us at white-label@enarumusic.nl to attempt an amicable resolution.

12. General Provisions

• Entire agreement: These Terms, together with the Privacy Policy and Royalty Policy, constitute the entire agreement between you and enarumusic regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights to a successor in the event of a merger, acquisition, or sale of assets.
• Updates: We may update these Terms from time to time. Material changes will be communicated with at least 14 days' notice. Continued use of the Platform after the effective date constitutes acceptance.

13. Contact